Privacy Policy
Introduction
Welcome to https://choice-real-estate.thebestlocalpro.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines our commitment to maintaining transparency and safeguarding your information in accordance with various global privacy laws, including:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal data in electronic documents
- The General Data Protection Regulation (GDPR) of the European Union
- Brazil’s General Data Protection Law (LGPD)
- California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA)
- Utah Consumer Sales Privacy Act (UCPA), Connecticut Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website at https://choice-real-estate.thebestlocalpro.com
- Any mobile applications or services associated with our brand
- All interactions and data collected through these platforms
Please note that this Privacy Policy does not extend to third-party websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.
Processing Activities
This policy outlines the ways in which we process your personal data:
- Account Management: When you create an account with us, we collect essential details for account setup, including name, contact information, and login credentials.
- Transactions: We securely process payment information for purchases or services, including credit card details, billing addresses, and order history.
- Communication: If you choose to receive our newsletters, emails, calls, or texts/SMS, we will use your communication preferences to deliver these messages.
- Data Collection Through Interactions: Our website and applications may collect data about your interactions with us, such as pages visited, features used, and feedback provided.
Personal Data Collection
We gather various types of personal data, including:
- Account Information: Name, user ID, email address, phone number, and password hash.
- Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
- Financial Records: Bank account information for direct deposits or payments.
- Purchase History: Items purchased, transaction dates, quantities, and total amounts.
- Mobile Device Identifiers: Unique device IDs, mobile network data, and browser types for analytics and personalization.
- Location Data: Geolocation information from your device when you use our location-based services.
- Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
- Social Media Information: If you connect our services to your social media accounts, we may access your public profile data.
- Product Preferences: Your choices, interactions, and preferences regarding our products and services.
This data is collected through various methods: user input forms, account registration, payment gateways, analytics tools, cookies, and third-party integrations.
Cookies
We utilize cookies to enhance your experience on our website and for analytics purposes:
- Strictly Necessary Cookies: These ensure basic functionalities like login sessions and language preferences.
- Preference Cookies: Customizing content delivery and remembering user settings.
- Analytics Cookies: Tracking website usage, gathering statistical data, and improving our services.
Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.
Retention and Deletion
We retain personal data for the duration required by law or for legitimate business purposes:
- Financial and transaction data may be kept for tax, accounting, or legal compliance reasons (up to 7 years).
- Account information is stored until the account is inactive for a specified period.
- We delete or anonymize data when it is no longer needed for the purpose collected, except as required by law.
Security Measures
We have implemented robust security measures to safeguard your personal data:
- Employing encryption protocols for data at rest and in transit.
- Utilizing secure third-party processing partners who adhere to strict privacy standards.
- Regularly reviewing and updating our security practices to protect against emerging threats.
Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal data from minors. If you believe we have collected information from a child, please contact us immediately.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data:
- Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if inaccurate.
- Erasure and Data Deletion: In some regions, you have the right to request the deletion of your data, subject to legal exceptions.
- Restriction or Objecting to Processing: You may restrict the use of your data or object to certain processing activities.
- Data Portability: Under certain laws, you can obtain a copy of your data in a structured, commonly used format.
- Withdrawal of Consent: You have the right to withdraw consent for any data processing activities we perform based on your consent.
- Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.
To exercise these rights or file appeals/complaints, please contact our Data Privacy Team via email at [email protected]. We will respond to your request within the required time frame as per applicable laws.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Information
For any questions, concerns, or requests related to privacy, data protection, or this policy, please contact us:
- Email: [email protected]
- Address: Choice Real Estate, Privacy Team, [Street Address], [City, State, ZIP Code]
